Member Contact Information

• Online Member Information Request Forms. Inquiries regarding members' explanation of benefits, claims, deductibles and other questions should be submitted using the online information request forms. 

• Email. Other inquiries may be sent via email to CustomerServiceCorrespondence@HealthTradition.com. Please note that email inquiries may take up to 21 days for a response. 

• Customer Service. Thank you for your patience. A limited Customer Service Team is available for MEMBERS ONLY at 877.832.1823

• Sending Documents and Forms. Documents and forms can be mailed to the address below or submitted via the Secure File Upload tool:

Correspondence:
Health Tradition Health Plan
PO Box 21171
Eagan MN 55121